Shipping policy

SHIPPING POLICY

PROCESSING TIME

Physical orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or holidays. You will receive an email with tracking information once your order has shipped.

DOMESTIC SHIPPING — UNITED STATES

Free standard shipping is available on orders of $150 or more. Shipping options and any applicable charges are displayed at checkout.

DELIVERY ESTIMATES

Standard Shipping: 5–10 business days

Expedited Shipping: 2–3 business days when available

Delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances outside our control. Processing time is separate from estimated shipping transit time.

INTERNATIONAL SHIPPING

We ship to select international destinations. Available shipping methods, rates, and estimated delivery times are displayed at checkout.

Customers are responsible for any applicable customs duties, taxes, or import fees charged by their country.

DIGITAL PRODUCTS

Digital products, including the Empire Playbook, Wig Install Guide, templates, planners, and other downloadable products, do not require shipping. Digital purchases are delivered electronically after purchase.

ORDER TRACKING

When your physical order ships, tracking information will be sent to the email address provided at checkout.

LOST OR DAMAGED PACKAGES

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at tizzlehairgallery.llc@gmail.com. Please include your order number and, for damaged packages, photos of the item and packaging.

CONTACT

For shipping questions, contact:

Tizzle Hair Gallery LLC
tizzlehairgallery.llc@gmail.com

© 2026 Tizzle Hair Gallery LLC. All Rights Reserved.