Refund policy

RETURN & REFUND POLICY

Due to the personal and hygienic nature of hair products, all hair-product sales are final. We do not accept returns or exchanges on worn, installed, altered, washed, cut, colored, or otherwise used hair products.

DAMAGED, DEFECTIVE, OR INCORRECT ORDERS

If your order arrives damaged, defective, or incorrect, please contact Tizzle Hair Gallery LLC within 48 hours of delivery at tizzlehairgallery.llc@gmail.com.

Please include your order number and clear photos of the item and packaging so we can review your claim.

If a return is required for an approved claim, return instructions and any applicable shipping arrangements will be provided to you. Please do not send products back without authorization.

DIGITAL PRODUCTS

All digital-product sales are final once access or download has been provided. Digital products, including the Empire Playbook, Wig Install Guide, templates, planners, and other downloadable materials, are non-refundable except where required by applicable law.

REFUNDS

Approved refunds, when applicable, will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

CONTACT

For questions regarding an order, contact:

Tizzle Hair Gallery LLC
tizzlehairgallery.llc@gmail.com

© 2026 Tizzle Hair Gallery LLC. All Rights Reserved.