Frequently Asked Questions
Orders & Products
What types of wigs do you carry?
We carry premium quality wigs and bundles curated for the luxury client experience.
Are your digital products instant download?
Yes! After purchase, you'll receive immediate access to your digital product via email.
The Empire Playbook
What is the Empire Playbook?
The Empire Playbook is your step-by-step guide to building and scaling a luxury hair business. It includes vendor sourcing, client experience strategies, and business systems.
What's included in the Bonus Vault?
The Bonus Vault includes supplemental resources, templates, and exclusive content to complement your Empire Playbook.
Shipping & Returns
How long does shipping take?
Please refer to our shipping policy for current processing and delivery times.
What is your return policy?
Please review our full return policy for details on eligibility and process.
Still have questions?
Contact us at our Contact page — we're happy to help!